For Unit owners who have installed Ring Video Doorbells.
Please note that on November 11, 2020, a recall was issued by the manufacturer because of potential fire caused by these units. Below is information from Ring and a link to their website. Please verify that your unit is not subject to the recall.
The video doorbell’s battery can overheat when the incorrect screws are used for installation, posing fire and burn hazards. This recall involves Ring Video Doorbell (2nd Generation), model number 5UM5E5 smart doorbell cameras. Only Ring Video Doorbell (2nd Generation) models with certain serial numbers are included.
*This notice only affects the Ring Video Doorbell (2nd Generation) 2020 release, not to be confused with the Ring Video Doorbell 2, Ring Video Doorbell 3, Ring Video Doorbell Pro or Elite.
If the doorbell is installed correctly, there is no risk to consumers or potential hazard present.
By following the step-by-step instructions and using the correct screws during installation, the device should function as intended.